Terms and Conditions

Shelf is a Neobank for Young Professionals in India providing services that would help you save as you go on spending. It also has an electronic ledger system that lets you pay together with other users by creating a shared ledger known as a Pool. Our Beta app will include but not be limited to pertinent features such as advanced pooling and pay-out which allows users to make an anticipatory shared ledger, or a Pool, define and pay the said Pool well in advance. The Shelf "Terms of Use" is an electronic record as defined by the Information Technology Act of 2000, and are created by a computer system without the use of physical or digital signatures. This document is produced in compliance with Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates that the Platform undertake due diligence. Before accessing, downloading, or using the 'Shelf' Platform, please read the Terms and Conditions carefully. By using Shelf's services, you agree to be bound by the following terms and conditions. Users shall agree to all the clauses stated in this document (including the Privacy Policy) when they agree to the Terms of Use and this shall be binding on users once agreed to (under the laws of the Republic of India). If any part of this agreement is found to be invalid or unenforceable, that provision shall be assumed to be supplanted by a legally enforceable provision that closely reflects the original agreement's meaning, and all other sections of the agreement shall be enforced. Users also affirm that the failure on behalf of Shelf to exercise or enforce any part of this agreement and terms does not constitute a waiver of the rights or provisions of this agreement.

1. GENERAL TERMS

a. You may only use our services if you agree to our Terms of Service and the processing of your information as outlined in our Privacy Policy. You may not use Shelf if you are prohibited from obtaining services under the laws of the appropriate country, or if we already suspended your account for violating these Terms of Service.

b. By using Shelf and its Services, you confirm that you have read and understood these Terms of Service and agree to be bound by these terms and use the services by these Terms of Service. If you do not agree to (or are unable to comply with) any of the terms listed herein in this document, you may deactivate your account with us.

c. Users will be asked to provide information about themselves (such as identity, contact, or payment data) as part of the registration procedure for the service, or as part of their continuous usage of the services, to access the Platform and create their Shelf Account. You undertake to provide us with registration information that is always true, accurate, correct, complete, and up to date. Any phone number used to register with Shelf must be registered in the user's name. 1.4. Users agree to represent themselves honestly, and that all of the information they provide is true, correct, and current, to the best of their knowledge, and that they have the necessary rights, power, authority, and age to agree to these Terms and to perform the acts required of you by the agreement.

d. Shelf has permission to access all users' SMS, contacts, location data, installed programs, and any other device data that Shelf may demand from time to time to offer users improved service delivery and ensure the Platform's seamless operation. Users shall take note that Shelf does not save any of its users' payment information or data, such as Internet Banking credentials, Credit/Debit Card details, E-Wallet credentials, etc.

e. Shelf lets users who are members of the same group of friends on the service to publish debts and payments as they see fit with no specific authorization. These are factored into the Service's debt determination. Users acknowledge that their debts are not legally enforceable and are the result of informal information exchange among roommates, friends, or family members. You acknowledge that the accuracy of information supplied by users cannot be guaranteed by the Service.

f. The onus of maintaining account confidentiality such as password protection and prevention of unauthorized access is on the users themselves and Shelf shall bear no responsibility in this regard. Users accept responsibility for all activities that take place under your account or password.

g. User access to the service may be terminated at any time, for any reason, at Shelf's sole discretion. Shelf reserves the right to ban any user from the service who does not or refuses to comply with Shelf’s terms of use or for fraudulent activity or unauthorized data collection or inappropriate behaviour or submission of falsified data etc. Shelf is not obligated to inform the grounds for banning a user and may choose to or refrain from doing so at its discretion.

h. Users agree to receive communications from Shelf regularly with regards to services rendered via email, push notifications on the app, SMS, or via browser. Our emails to you will be delivered to the most recent email address you supplied us, assuming you shared your email address with us via the Platform. We shall presume that you have received the email after it has been delivered from our email address's outbox.

i. Shelf owns and runs the Platform and Services, and makes no claims that the contents or Services are appropriate or available for use in other locations. You are responsible for complying with relevant local laws if you use the Services or Platform from a place other than the one where the Platform and Services are managed and operated.

j. The Terms of Service are regulated by and construed in compliance with Indian law. All issues will be decided only by the courts or tribunals in Mumbai, India.

2. PRIVACY & USER INTERACTION

a. Users have the liberty to review our privacy policy on our website. Any personal data that users submit to Shelf during services rendered, shall be treated as strictly confidential and will be by our privacy policy and applicable laws. This includes the personal information that is provided by users for account registration.

b. Users agree that under no circumstances will they reproduce, copy, transfer, license, rent, sell, trade or resell any kind of information obtained from our platform or website.

c. Users agree that they will not engage in any activity that goes contrary to or disrupts the modus operandi of Shelf.

d. Users will not engage in any manner of impersonation or phishing.

e. Users are solely responsible for all content posted on the public forum, to our team or other users.

f. Users shall maintain a respectful and responsible environment in any public forums that may be made available. Users must not use inappropriate language with other members or with Shelf and its employees.

g. There shall be no manner of promoting any company whatsoever (similar or otherwise unrelated) in any public forums.

h. Users shall not abet and encourage wrong or illegal behaviour.

i. Users agree to not post any content that is seditious against the Republic of India.

j. Users shall not engage in spamming, harassment (plain incessant or sexual), or any manner of threatening, defamatory, or libellous behaviour.

3. THIRD-PARTY & API LINK

a. To aid and improve our services, we may appoint third-party agents, subsidiaries, affiliates, and/or service providers. Third parties that have access to user personal information on our behalf are contractually obligated to follow our privacy policy and are not permitted to use it for any other reason. Users permit Shelf to share personal information with Third-Party agents or websites to promote and deliver fine-tuned service to Shelf users.

b. Users agree that Shelf is not responsible or liable for any breach of user privacy by these third-party services and agrees to indemnify Shelf in the event of an incident.

4. IPR

a. Users must take note that all applicable intellectual property such as names, logos, and service marks is registered as intellectual property of Shelf and is wholly owned by Shelf. In coherence with clause 2.2, users, without express and written consent of Shelf are not permitted to publish, distribute, extract, sell, lease, and/or reproduce any of the content that falls under the ambit of our property and users will be prosecuted for the same.

b. As a user of our Platform, you agree that any intellectual property not expressly stated to be owned by us is owned by their respective owners, who have the right to take appropriate action against you for any breach, infringement, or passing off.

c. As a user of our Platform, you agree that any intellectual property not expressly stated to be owned by us is owned by their respective owners, who have the right to take appropriate action against you for any breach, infringement, or passing off.

5. INDEMNITY, LIABILITY, and WARRANTY

a. Under no circumstances is Shelf liable to a user or any third-party claiming through a user if a user suffers any indirect, special, incidental, consequential, or exemplary damages as a result of your use of, or inability to utilize, the Platform.

b. Under no circumstances is Shelf liable to a user or any third-party claiming through a user if a user suffers any indirect, special, incidental, consequential, or exemplary damages as a result of your use of, or inability to utilize, the Platform.

c. Under no circumstances is Shelf liable to a user or any third-party claiming through a user if a user suffers any indirect, special, incidental, consequential, or exemplary damages as a result of your use of, or inability to utilize, the Platform.

d. Shelf makes no representation that the Service is error-free, full, or reliable. The service is provided "as is" and "as available," without any warranty of any kind, and you use it at your own risk.

6. REFUND & CANCELLATION POLICY

a. If and when users opt for a paid plan of our service, there shall be no refunds issued. We shall provide a refund only in the event there is a technical issue on our behalf.

b. Users can close and terminate their accounts of their own free will. All personal data shall be discarded in compliance with applicable laws. In the event a user re-registers, the user will have to fill in their data again as such personal data will not be saved and retained by us.